Improving blood safety and availability: a collective mindfulness perspective in the supply chain

Purpose Maintaining a safe and available supply of blood requires mindfully coordinated chain (SC) is fundamental to the effective operation health systems across world. This study investigates how (BSC) actors demonstrate collective mindfulness (CM) principles in their operations these demonstrations lead improvements safety availability (BSA) different operational contexts. Design/methodology/approach Six case studies drawn from two contrasting BSCs, UK Indonesia, which differ structure regulation are investigated this research. Qualitative data collected analysed using template analysis. Findings The cases reveal CM demonstrated context range conditions impact on BSA. BSC more centralised tightly regulated display behaviours consistent with over greater compared those decentralised loosely cases. As such, BSA found former latter Originality/value paper considered first investigate demonstration at SC as opposed single organisational level. It proposes an alternative approach understanding evaluating reliability performance behavioural rather than statistical principles.